SHIPPING & RETURNS
Shipping
Belgium and the Netherlands: FREE shipping
For other countries: Shipping costs are calculated automatically upon payment. Please contact us if shipping to your location is not yet supported.
Insured shipping is possible, please indicate this at checkout.
Depending on the destination, we ship with Bpost, Mondial Relay, DHL or UPS.
Once your package has been shipped, you will receive an email with order information. With this information you can track your package.
All packages are shipped within 48 hours.
Shipping within Europe takes 2 to 5 working days
Shipping outside Europe takes 5 to 10 working days
We cannot change the destination address after the package has been posted.
We are not responsible for delays due to customs checks.
Additional costs for import duties, taxes and/or other costs associated with importing the purchased item are the responsibility of the buyer.
Returns & Exchange
Returns are possible up to 14 days after receipt of the item. Send us an email (vintageluxcloset@gmail.com) explaining the reason for the return.
No returns or exchanges of any kind will be accepted 14 days after receiving the item.
Return shipping costs are non-refundable.
Once the item has been received and checked by us and is found to be in its original condition, you will receive a full refund (without shipping costs).
The shipping costs for shipping and returns, as well as any damage not previously reported, are borne by the customer.